To whom it may concern,

My adult sister has severe learning disabilities, nonverbal autism, challenging behaviour, and various health issues. She has very anxious around new people due to bad experiences in care homes. She has been cared for at home by staff from De-Heritage from January 2024 to March 2025.

Abiodun was very reassuring when he first visited us to tell us about his service. He was patient, caring, and understanding, and seemed to really want to provide the best care and the most appropriate carers for my sister.

The six De-Heritage staff who cared for my sister over 14 months were wonderful. It was the first time in years my father was able to go out for lunch with me, knowing that my sister would be safe and well cared for at home by the staff. He was also able to go to appointments and run other errands when I was at work. The staff supported him in taking my sister out into the community for leisure as well as medical appointments.

Abiodun was very flexible and understanding of my family’s needs, quick to respond, especially when there were last-minute hospital appointments and other requests that required an early start/late finish/different day.

We were confident and happy to leave my sister with his staff when we needed to go out for longer periods.

The carers were always smiling, kind, compassionate, and patient, from the start of the day until the end of their shift. My sister enjoyed their company and doing activities with them, she learnt to trust them to give personal care and meals. The staff also supported my father with his own wellbeing, doing housework and cooking and encouraging him to have breaks.

I have no hesitation in recommending De-Heritage as an outstanding provider of care staff. I can provide individual references if required.

– Shamini Sriskandaraj